[How to] Simple Battery Care Guide for Your Electric Bike

 

  • General Care:

    • Charge and take care of your battery properly for a longer life.
    • Our batteries are Promovec Lithium-ion, certified for safety (UN38.3).

  • Battery Types:

    • Batteries can be hidden or mounted on the frame/rack, but all have the same internal system.

  • Performance Factors:

    • Battery range is affected by:
      • Terrain
      • Riding style
      • Tyre pressure
      • User weight
      • Temperature
    • Smooth surfaces and properly inflated tyres use less power.

  • Charging Your Battery:

    • Batteries are removable for indoor charging, similar to charging a phone.
    • Fully charge a flat battery in 4-6 hours.
    • You can charge the battery at any time, even after a short ride.
    • Always charge after every ride to keep the battery ready.
    • Do not charge below 0°C (32°F).
    • Switch off the battery before charging if it has a switch.
    • Charge on a non-flammable, dry surface away from heat and flammable materials.
    • Only use the supplied charger.
    • Recharge monthly even if not in use.

  • Battery Activation:

    • New batteries need to be fully charged to activate. This may have been done by the dealer.

  • Storage Tips:

    • Store batteries in a dry place between 15-25°C (59-77°F).
    • Charge the battery before long-term storage and once a month thereafter.
    • Avoid storing in extreme temperatures or high moisture.

  • Charger Care:

    • Plug the charger into the battery before switching on the mains.
    • Switch off the mains before unplugging the charger.
    • Do not leave the charger connected permanently.

  • Safety Precautions:

    • Do not:
      • Dismantle
      • Pierce
      • Crush
      • Immerse in liquid
      • Expose to temperatures over 60°C (140°F)
      • Short circuit the battery connections
      • Leave the battery unattended while charging
      • Sleep near a charging battery

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